How to speed up your Smartbro internet connection and make your broadband load faster? The solutions are in this hub. The thing is the canopy IP address is no longer 169.254.1.1. This article is the latest. Unless you’re not in 2013.
There comes the day when your Smartbro connection just goes crappy and slow. One of the things I hate is a slow broadband connection because I use the internet like everyday. A limited connection sucks, too. Intermittent (on and off) connection is worse. No connection at all is the worst dilemma. It also means calling the tech support or customer service agent, which I find so annoying. Well, I am annoying and they are. lol Before I discuss the steps on how to speed up your slow smart bro internet connection, know the reasons and causes of slow broadband connection. And they are:
- Slow computer – so check your system’s memory and disk space. Dump all the unnecessary files. I recommend doing all these tips from a hub of my smart CiscoPixie.
- Antenna errors - check if your antenna is facing the server's satellite signal. If not then, you need to turn it around GENTLY. Check if there are loose circuits attached to it.
- Virus and Cookies – you might want to update your lame anti-virus software.
- Wrong router settings – double check your router settings. Oftentimes the problem is there.
- Unplugged circuits –check all the internet ports, WAN, LAN and all.
- Server is down – sometimes Smart server unit in your area reboots so it takes an hour to have a fast connection again. If you still have no connection, something is really wrong.
- Unpaid internet bills. – they have the right to disconnect you if you don’t pay on time.
- Slow internet browser – switch to Google Chrome. It’s damn faster! You need a really fast browser.
First step: Know your SmartBro Canopy IP address. If you’ve browsed around the net, you might have found out that Smartbro Canopy was like 169.254.1.1 but that was 2007 dear lord. And then one site says it’s 169.254.1.2 or 3.3. The thing is no other site could give your exact canopy address except Smartbro itself. The latest subscribers’s canopy address starts with 10 and it has the format of 10.xxx.xx.xxx. That’s what it is for the 999 subscribers. Going to the command prompt and typing cmd.exe won’t give you your canopy address anymore. There’s no other way to know and get your canopy than to request a technician from Smart Bro and wait for him to set up and reboot your canopy configuration. You can then retrieve the URL and address in your browser. Save the thing, write it in a paper and keep it for future needs.
Second step: (If you’re not using a router, proceed to step 3) Disconnect Smartbro from the router and connect it to your main computer.Go to Control Panel, and then onto Network Connections. You should see your Local Area Connection. Right click on it and click Properties. A new window pops-up, which says "Local Area Connection Properties". On the General tab, there should be a box which contains a list with checkboxes beside them. Scroll down to the bottom and you should see the Internet Protocol (TCP/IP) item. Double click it. Under "Internet Protocol (TCP/IP) Properties", you will see Obtain an IP address automatically and Obtain DNS server address automatically. Choose and tick Use the following IP address and enter these data: IP address: 10.20.30.40 - Subnet mask: 255.0.0.0 and the rest, leave them blank. Click OK.
Take note you will see your internet connection icon marked with red x now. Yup, you are out of connection but it will be back later once you accessed your canopy and rebooted it.
Third step: Go to your web browser and type your canopy address URL. It’s like in this format: http:// 10.521.34.878 (This is just an example. You know your own canopy IP address by this time.
Fourth step: Once you’re in the Canopy page, you can then reboot. I suggest you don’t change a thing coz you might have a bigger problem. It is your choice to change and configure the settings like your uplink and downlink values and other ranges. The thing is, nobody knows what they mean and how they work. To be certain, just ask an expert and the smartbro technicians could and couldn’t say the real figures that work. Often times they are more clueless than you are LOL. So it’s just up to you. Rebooting the thing will make your connection work again anyway. I tried it and it works for me. All you need to do is to REBOOT.
Fifth step: After Rebooting, go back to your "Local Area Connection Properties" like what you’ve done in step 2. click on Obtain IP address automatically and Obtain DNS server automatically. Press Ok. Wait for a moment. Then your connection is back.
Sixth step: Restart your computer. Click your Internet browser. Smartbro Portal will then appear. Follow the steps until you’re internet is active again.
Last step: Connect your Smartbro to your router. Go to your browser and type your router’s address. Usually it is 192.168.1.1. Click ‘admin’ in the user name and password. Change the IP address from 192.168.1.1 to 192.168.1.2 or whatever your router manual tells you.
Congrats! Now your fast connection is back. Wanna know your real internet speed? Have a broadband speedtest. My hub below will tell you how. Cheers!